State Manager Sphere India, New Delhi Dec 2015 to till date
Tamil Nadu, India - Deployed by Sphere India* as State Manager for Flood Response Coordination in Tamil Nadu.
Focus: Facilitate Inter Agency Coordination, Training and Capacity Building, Collaborative Advocacy and Information Knowledge and Learning Management through a collaborative process for Quality & Accountability. Sphere India is a National Coalition of Humanitarian Agencies in India. The members include key nodal agencies from Govt. of India, UN Agencies, INGOs, NGO Networks and National NGOs.
Consultant Government of Tamil Nadu Assignment, India April 2015 to Aug 2015
Tamil Nadu, India - Deployed by Government of Tamil Nadu as Lead Trainer for District Level Strengthening Emergency Response System in Hospitals (SERSH) in all 32 Districts of Tamil Nadu. SERSH is a collaborative initiative of Direcorate of Public Health & Preventive Medicine and Revenue Department, Government of Tamil Nadu.
Consultant UNFPA Assignment, India Aug to Aug 2014
Odisha, India - Deployed by Sphere India as Lead Trainer for District Level MISP Training, which held at Paradeep District. Minimum Initial Service Package for Sexual & Reproductive Health Training is a collaborative initiative of UNFPA, Government of Odisha & Sphere India.
Consultant UNFPA Assignment, India Oct to Nov 2013
West Bengal | Bihar | Odisha, India - Deployed by Sphere India as Lead Trainer for State Level MISP TOT which held at Kolkata, Patna & Bhubaneshwar. Minimum Initial Service Package for Sexual & Reproductive Health is a collaborative initiative of UNFPA, NDMA & Sphere India.
Consultant UNICEF, India Oct 6th to Nov 30th 2012
Guwahati, India- Deployed by UNICEF in Assam to co-ordinate GEMEx 2012. The Guwahati Emergency Management Exercise (GEMEx 2012), is the result of Government of Assam initiative that is designed to harness the strengths and capabilities of State emergency responders, educational institutions, hospitals, humanitarian agencies and state agencies as they prepare to confront urban catastrophes in the city of Guwahati in collaboration with NDMA & with the support of UNICEF.
Project Researcher National Disaster Management Authority, India Feb 1st to April 30th 2012 http://www.ndma.gov.in/
New Delhi, India - National Disaster Management Authority has been constituted with the Prime Minister of India as its Chairman, a Vice Chairman with the status of Cabinet Minister, and eight members with the status of Ministers of State.
A functional and operational infrastructure has been built which is appropriate for disaster management involving uncertainties coupled with desired plans of action. He conducted research in "Hazard Vulnerability Analysis" in major Hospitals in Chennai and Bangalore Region.
Executive Committee Member National Disaster Management Authority, India Aug 1st to 8th 2011 http://www.cemex.org.in
Chennai, India - Chennai Emergency Management Exercise (CEMEx) 2011 is result of a multi-institutional public-private partnership that is designed to harness the strengths and capabilities of regional emergency responders, educational institutions, hospitals, humanitarian agencies and state agencies as they prepare to confront urban catastrophes.
Along with the core team, coordinated 13 parallel Academic tracks, 3 Mini Simulated drills, Table top Exercise, Mass casualty incident simulated disaster drill and Hot Wash which took place from 4th to 8th of August 2011. Also organized pre-event awareness activities in Schools and Colleges located in Chennai, Tiruchirapalli, Thirvanamalai and Coimbatore.
CEMEx 2011 was organized by the SRMC Emergency Physicians Alumni Association (SEPAA) in partnership with the National Disaster Management Authority of India (NDMA), technical support from United Nations Disaster Management Team (UNDMT), supported by Government of Tamil Nadu, Chennai City Corporation, along with local private stakeholders like the Sri Ramachandra University, Apollo Group of Hospitals, Sundaram Medical Foundation, Dr. Mehta’s Hospital and GVK EMRI – 108 Ambulance Services.
CEMEx 2011 was organized in order to train and make all public and private responders of Chennai city prepared during an Urban Catastrophe and make Chennai City Disaster prepared and resilient. CEMEx 2011 is a noble initiative for the betterment and good of Chennai city, in order to well prepared and respond systematically to save precious lives before, during and after a disaster.
Management Trainee Global Hospitals and Health City, Chennai, India July 1st to 31st 2011 http://www.globalhealthcity.net
Chennai, India - Global Hospitals and Health City (GHHC) is a 500 bedded super specialty with a proposed 1000 bedded tertiary care facility located off the IT highway (OMR) at Chennai.
As a part of the MBA curriculum, he assisted the Organization Development Team in the Hospital's "Good to Great" transformation. Project Title: "Optimization of the Outpatient Department" using Lean methodology.
Hospitality Manager The Advisory Group/ Munawer Medicals (AOH), Al Riggae, Kuwait Oct 2008 - May 2009http://www.alomoomahospital.com
Youngest Division Head of the Pre-Opening Core Team.
Al Riggae, Kuwait - AOH is a new specialized Maternity and Pediatric Hospital. The scope of services outlines the range of clinical services and practices that are women/children centered to provide an integrated, accessible, safe and high quality system of healthcare. Member of Hospital Management Committee.
Hospitality division's complete set up from ground zero. Member of Hospital Management Committee. Reported to the CEO, managed and coordinated all phases of the Hospitality division, Hospitality Model planning, Process modeling, Manning structure, Cost and Revenue projections.
Departments under his wing - Food and Beverage, Guest Relations, Housekeeping, Laundry, Joint Venture (Gift boutique, Coffee outlet).
Taskforce - Asset Management.
Workshops - Service Level Agreement Workshop by Robert Moutter, ECOVERT, Basics of HAZMAT and HAZCOM, Occupational Safety and Fire Safety Trainings.
F&B Manager Banyan Tree Hotels and Resorts/ InterHealth Canada (RHH), Jabriya, Kuwait Oct 2006 - Oct 2008http://www.royalehayat.com
Youngest Head of the Department.
Jabriya, Kuwait - RHH is the best example of a hospital in Kuwait and probably in the region that blends the artistic and human scale to find truth in the therapeutic features of hospital design with true touch of Asian Hospitality. Joined as Deputy F&B of the world's first luxurious 5 star healthcare unit (Royale Hayat Hospital) with 61 suites, 2 restaurants and 2 banquet halls. Actively involved in the commissioning.
Team Leader and Motivator - Supportive to the Owning company during the transition of two Hospitality Heads. Within the multi-ethnic group of over seven nationalities, created a team spirit and motivated to achieve excellence in service through participative management. Resultantly, better quality of service leading to improved bottom lines.
Business Development - Closely worked with the CEO, Hospitality Director and other HODs in creation and implementation of business value added activities.
Creativity and Innovation - Designed Banyan Tree's Group F&B Newsletter, various Royale Hayat's Hospitality presentations and marketing literature. Member of "Driving Force Committee", Editor of F&B Newsletter -"Aroma News"
Lead the team and won multiple awards - HORECA 2008, MLA BLACKBOX 2007 (Overall Silver Medalist), HORECA 2007 (Overall Winner).
Workshops - Leadership Skills Workshop, Train the Trainer, Training Skills Workshop, HACCP Basics Training by Chef Josef Umenberger.
Operations Manager Pacific Investments LLC, Georgia/New Orleans, USA Dec 2005 - Sept 2006
Reported to the Area General Manager.
New Orleans, USA - Coordinated with the New Orleans City Officials, Code Enforcement Division, State and City licensed General Contractors and the Ownership team
Revamped 360 units property which has 8,000 square feet meeting space and generates revenue $1.8 million. This property used to be a part of Wyndham Hotel group and was damaged during Hurricane Katrina.
Georgia - Began with the Hilton’s Hampton Inn property in Macon and then was promoted to be in charge of the newly acquired neighboring Holiday Inn and the Macon Conference Center as well. Total units 225, banquet and meeting space 40,000 square feet, Rev $3 million.
Operations Manager/ Banquet Manager JHM Hotels, Georgia/South Carolina, USA May 2003 - Nov 2005http://www.jhmhotels.com
Youngest Head of the Department of the pre opening team, Hilton Garden Inn Millenium Center, Atlanta, USA.
South Carolina, USA - Promoted to manage Wyndham Hotel group property in Easley. Mainly in charge of reinforcing the standards and profit improvement. Total revenue generated $1.2 million from 75 units.
Georgia, USA - Began as the Banquet Manager for the newly built Hilton Garden Inn located near the Atlanta Airport. As a opening team member, was responsible for the entire organization and management of the banquet operations. Consistently kept costs at or under goals, achieved continuously improving quality of food and guest service sores. Total units 200, banquet and meeting space 8,000 square feet, revenue of $1.7 million.
Workshops - Strategic Training for Exceptional Performance, EI, AHLA, Certificate of Attendance - 'Get Motivated' Business Seminar by Peter Lowe.
Assistant Outlet Manager/ Management Trainee The Westin Peachtree Plaza, Georgia, USA Sep 2001 - Apr 2003http://www.westin.com/peachtree
Atlanta, USA - Feb 2002 - Apr 2003 Promoted to be responsible for the all outlets operations of this 1064 units downtown convention facility. Along with the team of two Assistant Outlet Managers, managed a high-end world famous Sun Dial Complex - 320 seat revolving Restaurant, 185 seat revolving lounge, and the Sun Dial’s catering division. Also managed Café, Lobby Bar, Starbucks Coffee Bar and Service Express ("One Stop Shop" concept). Total revenue $6 million and convention space 80,000 square feet.
Sep 2001 - Jan 2002 Recruited from Switzerland by the Starwood Human Resource team in the campus interview, he worked in all the facets of the Food & Beverage division of this Western hemisphere's tallest hotel.
Maitre d’hotel Hotel and Restaurant Kutchi, Switzerland March 2001 - Sept 2001 http://www.kutchi.ch
Geneva, Switzerland - Responsible for the restaurant set up from scratch, along with the F&B Manager in the pre-opening stage. After the launch, incharge of the daily F&B operations. Total revenue generated : CHF 800K.
Event Specialist SRM Institute of Hotel Management, India Dec 1998 - May 2000 http://www.srmihm.com
Chennai, India - Owned by SRM Group of Companies, India. During Graduation, organized and televised city level food festivals in different continents. Conducting events paved ways for the fresh graduates to obtain placements in the International Hotel chains. Awarded Best Student for consecutive 3 years - 1998, 1999 and 2000.
Industrial Exposure Trainee Sheraton Park Hotel and Towers, India June 1998 - Oct 1998 http://www.sheraton.com/park
Chennai, India - Owned by Starwood Hotels and Resorts Asia Pacific Division. During Graduation, selected through SRM IHM campus recruitment. Acquired essential operations management knowledge through exposure to a range of core departments in a structured pattern.